FREQUENTLY ASKED QUESTIONS
What is JET Hospitality?
JET Hospitality offers luxurious and personalized travel experiences, providing premium accommodations and exclusive services in various sought-after destinations. Our goal is to ensure every guest enjoys a unique, memorable stay with unmatched comfort and attention to detail.
Where are your properties located?
JET Hospitality manages an array of exclusive properties in prime locations around the world. From serene beachside retreats to chic urban escapes, we have something for every type of traveler. Visit our Destinations page for more details on our current locations.
How can I book a stay with JET Hospitality?
Booking with Jet Hospitality is simple. You can make a reservation directly through our website or contact our dedicated customer service team. We offer personalized booking assistance to ensure you find the perfect accommodation for your needs.
What types of accommodations do you offer?
We offer a variety of luxurious accommodations tailored to different preferences, including private villas, upscale apartments, and boutique hotels. Each property is selected for its unique charm, high standards of comfort, and exceptional service.
Are your properties pet-friendly?
Many of our properties welcome pets, but policies can vary depending on the location. Please check the specific property details on our website or contact us directly to confirm pet policies and any associated fees.
What amenities are included in my stay?
JET Hospitality properties come equipped with a range of premium amenities, including high-speed internet, luxurious bedding, and top-of-the-line toiletries. Additional amenities may include gourmet kitchens and concierge services. Specific amenities vary by property, so please review the details on our website.
Can I request special arrangements for my stay?
Absolutely! We pride ourselves on offering personalized experiences. Whether you need special arrangements for a celebration, private tours, or specific dietary preferences, our team is here to help. Simply let us know your requirements when you book or contact us in advance.
What is your cancellation policy?
Our cancellation policy varies depending on the property and booking type. For detailed information on cancellation terms, please refer to the booking terms and conditions provided at the time of reservation or contact our customer service team.
How can I contact JET Hospitality for support?
For any inquiries or support, you can reach out to us through our contact page or by phone. Our dedicated team is available to assist you with bookings, special requests, and any questions you may have.
Do you offer group bookings or corporate rates?
Yes, we offer customized solutions for group bookings and corporate stays. Whether you’re planning a corporate retreat, a family reunion, or a special event, we can tailor our services to meet your needs. Please get in touch with our team for more information and to discuss your requirements.
How do I stay updated on new properties and special offers?
Stay informed about our latest properties, special offers, and travel tips by subscribing to our newsletter or following us on social media.
Do you offer concierge planning and activities?
We sure do! Find out more about how to book those trips and adventures here!
What time is check-in and check-out?
3:00 pm check-in and 10:00 am check-out.